Updated on November 18, 2025
Updated on November 18, 2025
Privacy policy
At BrokerConnect, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
At BrokerConnect, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Information we collect
BrokerConnect collects minimal information necessary to provide our networking platform services. We value your privacy and only collect what is essential for the Platform to function.
Information You Provide:
Name: Your full name as a licensed real estate professional
Phone Number: Used for account verification and displayed to other users when you create posts, allowing brokers to contact you directly
Brokerage Name: Optional field for your current brokerage affiliation
Profile Picture: Optional image you choose to upload to your profile
Posts and Content: Listings, property information, and any other content you create on the Platform
Automatically Collected Information:
Device Information: Basic device type and operating system information for app functionality
Usage Data: Information about how you interact with the Platform to improve our services
Log Data: IP address, access times, and error logs for security and troubleshooting purposes
BrokerConnect collects minimal information necessary to provide our networking platform services. We value your privacy and only collect what is essential for the Platform to function.
Information You Provide:
Name: Your full name as a licensed real estate professional
Phone Number: Used for account verification and displayed to other users when you create posts, allowing brokers to contact you directly
Brokerage Name: Optional field for your current brokerage affiliation
Profile Picture: Optional image you choose to upload to your profile
Posts and Content: Listings, property information, and any other content you create on the Platform
Automatically Collected Information:
Device Information: Basic device type and operating system information for app functionality
Usage Data: Information about how you interact with the Platform to improve our services
Log Data: IP address, access times, and error logs for security and troubleshooting purposes
How we use your information
We use the information we collect to:
Provide Platform Services: Create and manage your account, display your profile to other users, and enable networking features
Enable Communication: Allow other brokers to contact you regarding your posts using your phone number
Improve the Platform: Analyze usage patterns to enhance features and user experience
Security and Fraud Prevention: Protect against unauthorized access, abuse, and fraudulent activity
Customer Support: Respond to your inquiries and provide technical assistance
Legal Compliance: Comply with applicable laws, regulations, and legal processes
What We Don't Do:
We do not sell your personal information to third parties
We do not use your information for advertising purposes outside the Platform
We do not share your data with data brokers or marketing companies
We use the information we collect to:
Provide Platform Services: Create and manage your account, display your profile to other users, and enable networking features
Enable Communication: Allow other brokers to contact you regarding your posts using your phone number
Improve the Platform: Analyze usage patterns to enhance features and user experience
Security and Fraud Prevention: Protect against unauthorized access, abuse, and fraudulent activity
Customer Support: Respond to your inquiries and provide technical assistance
Legal Compliance: Comply with applicable laws, regulations, and legal processes
What We Don't Do:
We do not sell your personal information to third parties
We do not use your information for advertising purposes outside the Platform
We do not share your data with data brokers or marketing companies
How we share your information
With Other Users: Your name, phone number, brokerage name (if provided), profile picture (if provided), and posts are visible to other users of the Platform. This visibility is essential for networking and enables brokers to contact you directly about opportunities.
Service Providers: We may share information with trusted third-party service providers who assist us in operating the Platform, including:
Cloud storage providers (Cloudflare R2 for profile pictures)
Phone verification services (Twilio for authentication)
Payment processors (RevenueCat for subscription management)
Hosting and infrastructure providers
These providers are contractually obligated to protect your information and may only use it to provide services to BrokerConnect.
Legal Requirements: We may disclose your information if required by law, court order, legal process, or government request, or to protect the rights, property, or safety of BrokerConnect, our users, or the public.
Business Transfers: If BrokerConnect is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
With Your Consent: We may share information for other purposes with your explicit consent.
With Other Users: Your name, phone number, brokerage name (if provided), profile picture (if provided), and posts are visible to other users of the Platform. This visibility is essential for networking and enables brokers to contact you directly about opportunities.
Service Providers: We may share information with trusted third-party service providers who assist us in operating the Platform, including:
Cloud storage providers (Cloudflare R2 for profile pictures)
Phone verification services (Twilio for authentication)
Payment processors (RevenueCat for subscription management)
Hosting and infrastructure providers
These providers are contractually obligated to protect your information and may only use it to provide services to BrokerConnect.
Legal Requirements: We may disclose your information if required by law, court order, legal process, or government request, or to protect the rights, property, or safety of BrokerConnect, our users, or the public.
Business Transfers: If BrokerConnect is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
With Your Consent: We may share information for other purposes with your explicit consent.
Data security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data:
Encryption: Data transmitted between your device and our servers is encrypted using industry-standard protocols
Access Controls: Limited employee access to personal information on a need-to-know basis
Secure Storage: Profile pictures and data are stored on secure, encrypted cloud infrastructure
Regular Security Audits: Ongoing monitoring and assessment of our security practices
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We take the security of your information seriously and implement appropriate technical and organizational measures to protect your data:
Encryption: Data transmitted between your device and our servers is encrypted using industry-standard protocols
Access Controls: Limited employee access to personal information on a need-to-know basis
Secure Storage: Profile pictures and data are stored on secure, encrypted cloud infrastructure
Regular Security Audits: Ongoing monitoring and assessment of our security practices
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your rights
You have the following rights regarding your personal information:
Access and Portability: You can view your profile information and posts at any time through your account settings.
Correction: You can update or correct your name, brokerage name, phone number, and profile picture directly in the app.
Deletion: You have the right to delete your account instantly at any time through your account settings in the app. Upon deletion:
Your profile, posts, and personal information will be permanently removed from our active systems
Some information may be retained in backup systems for a limited time or as required by law
Information shared with other users (such as posts they may have viewed) cannot be retroactively removed from their devices
Opt-Out of Communications: You can adjust notification preferences in your account settings.
Data Retention: We retain your information only as long as your account is active. Once you delete your account, your data is removed from our systems, subject to legal retention requirements.
You have the following rights regarding your personal information:
Access and Portability: You can view your profile information and posts at any time through your account settings.
Correction: You can update or correct your name, brokerage name, phone number, and profile picture directly in the app.
Deletion: You have the right to delete your account instantly at any time through your account settings in the app. Upon deletion:
Your profile, posts, and personal information will be permanently removed from our active systems
Some information may be retained in backup systems for a limited time or as required by law
Information shared with other users (such as posts they may have viewed) cannot be retroactively removed from their devices
Opt-Out of Communications: You can adjust notification preferences in your account settings.
Data Retention: We retain your information only as long as your account is active. Once you delete your account, your data is removed from our systems, subject to legal retention requirements.
Changes to this policy
BrokerConnect may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Posting the updated Privacy Policy with a revised "Last Updated" date
Sending an in-app notification or email alert
Requiring you to acknowledge the changes upon your next login
We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes become effective constitutes your acceptance of the updated Privacy Policy.
BrokerConnect may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Posting the updated Privacy Policy with a revised "Last Updated" date
Sending an in-app notification or email alert
Requiring you to acknowledge the changes upon your next login
We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact us
If you have questions or concerns, please email us at support@brokerconnect.com
If you have questions or concerns, please email us at support@brokerconnect.com